Frequently asked questions
What do I need to complete my kit?
The kits provide all the materials to build either 4 Guru Glider '20 gliders or 2 Guru Propeller Plane '20 planes. They also include simple step by step instructions with pictures of each step as well as access to video building and testing tutorials.
Adhesives are not included due to difficulties with shipping. However these can easily be sourced from local hobby stores.
We recommend the following additional supplies to build the kits:
Guru Propeller Plane Kit '20:
Wax Paper
Tape measure
Super glue accelerant
Glue (super glue medium)
Exact-o knife
Clear Tape
Fine tip marker
Safe cutting surface
Tack able surface (2 sheets of foam board works well)
Newspaper or safe area for spraying
Spray Glue (Super 77 preferred)
Thumb tacks
Needle nose pliers
Optional- Soldering Iron
Guru Glider Kit '20
Wax Paper
Tape measure
Super glue accelerant
Glue (super glue medium)
Exact-o knife
Clear Tape
Silver Fine tip marker
Safe cutting surface
What is your shipping policy?
We ship using the United State Postal Service. Generally we ship kits via First Class Mail in order to reduce costs. Large order (Greater than 4 Glider or 2 Propeller Plane Kits) as well as orders with Guru Glider Launchers ship via USPS Parcel Select.
We also offer priority shipping for an additional cost. Priority shipping is shipped via USPS Priority Mail.
We are able to accommodate expedited shipping for products. Contact us at shipping@guruengineeringtech.com.
We provide tracking numbers for all shipments via PayPal
Shipping may be delayed due to postal holidays.
It is possible we will run into delays from time to time as we await additional supplies to arrive however we will to post those delays to alert you before ordering.
Do you take Purchase Orders?
Yes, purchase orders can be sent via email to orders@guruengineeringtech.com.
If you would prefer to fax contact us at contact-us@guruengineeringtech.com
There are also additional documents located
here to help you complete your Purchase Order purchase.
Do you allow returns?
In order to be eligible for a refund, orders must be returned within 30 calendar days of receipt. The order must be un-opened in the same condition that you receive it.
After we receive your return, we will process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the packaging is opened or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
Unfortunately, we are able refund shipping costs.
If you have more questions, feel free to contact us.
